About

Our commitment to safety is reflected in vertical-specific programming, company culture and results. Our TRIR in 2022 was 1.60, well below the industry average of 3.2.

The health and safety of our clients, their employees and our associates is our top priority. Our solutions align with the Healthy Building standard defined by the International WELL Building Institute (IWBI). As a Keystone member of IWBI we can facilitate the application for the WELL Health-Safety Rating and seal on our clients’ behalf.

Our associates are our most important asset, and we invest in their training, development, and recognition to achieve a turnover rate that’s less than 1/5 the industry average.

The operational impact of the communications deployed via our employee engagement app resulted in the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA) in 2020.

Our self-performed service model allows us to remain agile, with scalable services, as our clients’ business needs change. To inspire a culture of innovation, our Senior Vice President serves as executive sponsor for an Innovations Council where teams regularly present the ROI of new solutions deployed. Additionally, sector representatives across healthcare, education and corporate services lead a FM products committee where partner innovations are critiqued and piloted.

We’re proud to be part of an international firm that invests in tomorrow with actions today, and we take meaningful measures to reduce our impact on the environment. We are committed to incorporating product, equipment, and service innovations that are better for the planet and our customers.

We bring hospitality to IFM. Whether it’s the technology we introduce, like our proprietary technology platform, ESFM^x, the innovative solutions we deploy, or the sustainability commitments that we drive, all of that must also create better workplace experiences for our customers.